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HR Coordinator

ACCOUNTABILITIES 
Key Accountabilities/Key Activities 

1. HR Delivery (Systems) & Reporting (Implementation)

  • Perform HR management functions for assigned organizations. Able to modify data. Examples include creating and approving new positions, job assignments, editing and approving personal data including ID, licences, passports and visas, processing requested compensation changes, maintaining employee contacts and managing the job profile framework.  Approval authority for HCM business processes
  • Administration of new hire/employee changes/leaver process on Workday
  • Expert user of all HR systems, able to provide accurate data and reports for line managers and HR, and maximise functionality to minimise administration
  • Expert user in one or more functional area or HR system, able to provide advice and guidance to both line managers and HR colleagues on more complex issues in this area. This could include, but is not limited to, file management, benefits, absence management, recruitment, Workday or Cornerstone.
  • Tracking and recording training attendance using Cornerstone for skills based training reporting and budget purposes.
  • Monitoring and updating Cornerstone knowledge bank and training calendar with course information content and updating with new course detail for skills based training
  • Production of KPI Dashboards and key reports, in addition to ad hoc reporting requests
  • Using the IT case management system, log cases directed to the HR team, resolving where possible, or escalating as appropriate
  • Responsible for ensuring all internal systems are accurate and up-to-date with all required information
  • Performs HR reporting functions.  Examples include reporting on positions, staffing, compensation, and benefits.  Approval authority for HCM business processes
  • View and approve all absence-related requests and functions. Approval authority for time and off and leave business processes e.g. Processing requests leave
  • Viewing change organisation assignments for workers
  • Maintains and updates records and databases
2. HR Administration
Provide administrative support to all areas of HR, including L&D, acquiring talent performance management, employee administration, and compensation and benefits. This will include, but is not limited to:
  • Administration of new hire/employee changes/leaver process
  • Coordination of the delivery of in-house and external learning programmes
  • Provide payroll support
  • Processing of purchase orders or invoices
  • Manage background checks for all new starters
  • Thorough understanding of, and able to provide advice to line managers on, the performance management process
  • Good understanding of the benefits process to manage the benefits administration on and off system
  • Overseeing on-boarding process and logistics of interviews and new hires
  • Manage the probation review process
  • Creation and provision of letters or contracts to support employee administration processes
  • Support HRM/HRA with all administrative Employment Relations matters
  • Manage and update employee personnel files
  • Answer basic benefits queries, and guide employees on use of systems in areas such as auto-enrolment or impact of life events
  • Expert user in one or more functional area or HR system
  • Provision of HR administrative support to line managers and employees as appropriate
  • Responsible for administrative changes to procedures and policies
  • First point of contact for the business for general HR queries
  • Responsible for managing the myHR inbox and phoneline 
SKILLS & EXPERIENCE
Essential
  • General awareness of relevant HR legislation and policies
  • Understanding of HR processes and services
  • Strong analytical skills, data manipulation & reporting metrics (analysing and interpretation of data)
  • Commitment to deliver exceptional levels of client service for colleagues and clients
  • Working knowledge of Microsoft Office applications
  • Ability to work as part of a team or on own initiative
  • High level of accuracy and attention to detail
  • Strong written and verbal communication skills
  • Strong time management, organisation and prioritisation skills and the ability to work under pressure and to deadlines
  • Adaptable and flexible
  • Approachable and confident in dealing with a variety of inquires
  • Able to handle sensitive and confidential information with diplomacy
  • Ability to learn Christie’s systems as appropriate to role
  • Languages an advantage
  • Degree or equivalent work experience / CIPD / SHRM
  • Ability to work collaboratively, team player
  • Conscientious
  • Tenacious and resilient
Desirable
  • Appropriate admin / systems qualification
  • Experience in statistical techniques and use, to represent the information in the simplest manner e.g. graphically, numerically
  • Use of MSS and ESS tools, and shared services applications e.g. case management, knowledge bank, people guide
  • Experience using HR systems, ideally Workday, Cornerstone or Lumesse
  • Cross cultural awareness
  • Art industry experience an advantage but not essential 

Closing date; 23rd October​

©Christie's 2016