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INVENTORY COORDINATOR

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business.  
   
The Role

The purpose of the Inventory Coordinator role is to facilitate the clearance of inactive stock from Christie’s warehouses as well as ensure the JDE system is accurate.  The Inventory Coordinator will follow the stock clearance procedures to ensure stock is cleared in adherence to US law & Christie’s policies. The Inventory Coordinator may represents Christie’s to clients, embodying the business’ core values and upholding our Client Service Standards. Their primary focus will be to communicate with Christie’s clients via email and/or telephone, so the person in this role should be driven to perform exceptional levels of client service.

Specific duties & responsibilities will include but are not limited to
  • Liaise with key stakeholders within the business to coordinate collection of items
  • Follow stock clearance process to contact clients regarding items marked for clearance
  • Strong ability to address any client queries and escalate issues as appropriate
  • Liaise with Specialist departments to confirm re-valuation sessions for items marked for clearance and arrange movement of stock accordingly
  • Work closely with Post Sale Service and/or Client Service to arrange payment for any unsettled charges and complex client queries outside of clearance process 
  • Coordinating item lists & send on to Art Loss Register for review
  • Update Christie’s client system with results of client contact and update CTL
  • Keep detailed & accurate statistics on client contact & other tasks involved in the project, whilst providing regular reports to line manager
  • Comply at all times with Christie’s policies on data protection & client confidentiality
  • Comply at all times with Christie’s client service standards
  • Other tasks & projects as assigned by line manager
The Candidate
  • At least 2 years’ experience of customer service
  • Ability to reflect the image and standards of Christie’s in all situations in accordance with Client Service Standards
  • Excellent verbal and written presentation skills 
  • Excellent IT Skills (excel, word and PowerPoint). A good understanding of Christie’s systems desirable but not essential
  • Ability to work professionally and responsibly with all other areas within the business
  • High degree of organisation skills with ability to multi-task, prioritise, and follow up promptly
  • Ability to work to tight deadlines  
The Benefits
  • Comprehensive Medical, Dental and Vision care plans for employees and dependents (Generally Christie’s pays 80% of total premiums)
  • 401k Savings Plan - Christie’s matches dollar for dollar on the first 5% an employee elects to contribute
  • Life Insurance - 3x base salary up to $400k (100% paid by Christie’s)
  • Disability Insurance (100% paid by Christie’s)
  • Generous time-off and leave policies; including 6 weeks paid Parental/Child Bonding Leave
  • Robust Wellness Program
    • Onsite weekly yoga class
    • Discounted or subsidized Gym Memberships to Equinox, NYSC & NYHRC 
  • Annual Performance Bonus plan
  • Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
  • Back Up Child & Elder Care - Each employee receives up to 10 days of back-up Child or Elder Care through Bright Horizons 
  • ‘Art & Soul’ – Each employee receives one paid day per year to dedicate their time to a charity of their choice
For further details on Christie’s generous benefits offerings, please visit www.christiesbenefits.com (ID:Christies, Password, Wellness)
*Christie’s reserves the right to change company benefits at any time

Closing Date: Tuesday, August 29th
©Christie's 2016