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SALE COORDINATOR - OLD MASTERS GROUP

The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement & Innovation. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business.     

The Role

The primary function of this role is to act as the project manager for the execution of sales by monitoring and tracking all activities and elements related to incoming property.  The Sale Coordinator manages the catalogue production process, all sale related deadlines and manages client paperwork and charges and ensure they are accurately reflected in Christie's systems.  The sale coordinator also acts as client liaison when appropriate to gather or dispatch consignment and property related information.

Specific duties & responsibilities will include but are not limited to
  • Liaise with clients as needed for all consignment related information, details, and issues
  • Manage seller agreement and stock order creation and dispatch including gathering all compliance documents from clients
  • Manage and track status of consignment paperwork to ensure compliance requirements are met and required records are maintained
  • Manage shipping requests, including client approvals, export licenses, and scheduling
  • Proactively track receipt of property and follow-up on open issues and missing items
  • Manage Expertise, Framing and Restoration needs for sale including quote requests, client communications, status of service requested and related client charges
  • Manage Property Movement: Request and track site transfers, local transfers, temp releases, transfer to third party, and hand carries, and provide appropriate information to central support group as required
  • Manage and track client charges including all requests for creation through central support group and regular review of system data to ensure accurate reporting 
  • Manage and track all items details to ensure sale and catalogue deadlines are met and all compliance met; sit in on hilling sessions to monitor activity and required actions
  • Prepare information for handoff to Post-sale Service team
  • Chair Sale Update Meetings with Specialists and Cataloguers
  • Manage catalogue production process including cataloguing, photography, essay writing, lotting up and copyright status and monitor and enforce all relevant deadlines; act as main point of contact and liaison with photography studio, production teams and Specialists
  • Track and ensure execution of seller marketing promises
  • Act as liaison to Operations for sale view and set up and prepare relevant assets, as required 
  • Manage reserve amendments and ensure relevant pre-sale documentation is sent to client 
  • Manage sale activities including client views, condition report dispatch, bids, and sale ticketing requests
  • Manage and oversee sale interest 
  • Telephone bidding
  • Convey approved post-sale item action to Post-sale Service team for execution 
The Candidate
  • Exceptional client service skills including strong verbal and written communication skills
  • Strong Project management skills including ability to multi-task, prioritize and manage multiple processes
  • Strong attention to detail and follow-up skills
  • Excellent communication and interpersonal skills, including superior written and spoken communication.
  • Ability to work collaboratively across multiple groups and sites
  • Ability to remain calm in stressful situations
  • Ability to creatively problem solves
  • Ability to work independently and as part of a team
  • Strong knowledge of JDE, COS Media Library
  • Strong knowledge of Excel and Outlook  
The Benefits
  • Comprehensive Medical, Dental and Vision care plans for employees and dependents (Generally Christie’s pays 80% of total premiums)
  • 401k Savings Plan - Christie’s matches dollar for dollar on the first 5% an employee elects to contribute
  • Life Insurance - 3x base salary up to $400k (100% paid by Christie’s)
  • Disability Insurance (100% paid by Christie’s)
  • Generous time-off and leave policies; including 6 weeks paid Parental/Child Bonding Leave
  • Robust Wellness Program
    • Onsite weekly yoga class
    • Discounted or subsidized Gym Memberships to Equinox, NYSC & NYHRC 
  • Annual Performance Bonus plan
  • Commuter Benefits - Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
  • Back Up Child & Elder Care - Each employee receives up to 10 days of back-up Child or Elder Care through Bright Horizons 
  • ‘Art & Soul’ – Each employee receives one paid day per year to dedicate their time to a charity of their choice
For further details on Christie’s generous benefits offerings, please visit www.christiesbenefits.com (ID:Christies, Password, Wellness)
*Christie’s reserves the right to change company benefits at any time

Closing Date: Tuesday, August 8th, 2017
©Christie's 2016